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School Portal User Guide

For school owners, admins and coordinators: sign in, resources, papers, orders and staff.

Open School Portal

Get started

Register and sign in

Register your school

  1. Open the School Portal and click "Create School Account".
  2. Fill in school name, city, contact person, phone, admin email and a password (at least 8 characters).
  3. Click "Create School Account".
  4. Open the email from EAST and click "Confirm email".
  5. Wait for approval. EAST emails you, usually within one working day.

The approval email has your School ID (for example EAST-KHI-1001). You sign in with it.

Register a school

Sign in

  1. Open the School Portal.
  2. Type your School ID (for example EAST-KHI-1001) and your password. Coordinators type their email or phone instead of the School ID.
  3. Click "Open Dashboard".
Go to sign-in

Sign in without a password

  1. Under "No password?", type your mobile number.
  2. Click "Send me a sign-in link".
  3. Open the link from SMS or WhatsApp and click "Sign in".

Shown only when EAST has switched on phone messages. The link works once, for 10 minutes.

Teaching material

Resources and papers

Find and download resources

  1. Click "Resources" in the top menu.
  2. Choose Category, Grade, Subject and Term, or type in "Search".
  3. Click "View" to check a file, then "Download".

"File coming soon" means EAST has not uploaded it yet. Contact EAST if you need it now.

Find ready assessment papers

  1. Click "Assessment Papers".
  2. Choose at least one filter: Grade, Subject or Term.
  3. Click "Search Assessments".
  4. Click "View" or "Download" on a paper.

Nothing is listed until you choose a filter.

Make your own paper

  1. Click "Assessment Generator".
  2. Choose Grade, Subject, Mode, Program, Term and Difficulty.
  3. Set the number of Questions and Marks.
  4. Click "Generate Assessment".
  5. Click "Print paper" or "Print answer key".

Saved papers are under "My papers" at the bottom of the generator page.

Books

Order books in bulk

Send a bulk order

  1. Click "Order" in the top menu.
  2. Filter by Grade, Subject or Book name.
  3. Type a quantity for each book. Your discount price is shown.
  4. Click "Review Order" and check books, totals and delivery details.
  5. Click "Send Order Request".

No online payment here. EAST makes an invoice and confirms the order. "Repeat last order" copies your last order at today's prices.

Open bulk order

Track an order

  1. Click the person icon, then "Orders".
  2. Find your order and check its status: Placed, Invoiced, Paid, Dispatched, Delivered.

Send payment proof for an invoice

  1. Pay the invoice by bank transfer.
  2. Open the Shop's order tracking page (link below).
  3. Type the order number and phone, then click "Check Status".
  4. Under "Send your payment receipt", add the amount and the receipt file, then click "Send receipt".

JPG, PNG, WebP or PDF, up to 5 MB.

Open Track Order

Your team

Staff, profile and reports

Add a coordinator

  1. Click the person icon, then "Staff".
  2. Click "Add Coordinator".
  3. Fill in name, email, contact number and a temporary password.
  4. Tick what they may do, then click "Create Coordinator".
  5. Give them their email and temporary password. They type the email in the School ID box.

Change what a coordinator can do

  1. Open "Staff" and click "Edit Access" next to the person.
  2. Tick or untick permissions, for example "Place bulk orders".
  3. Click "Save Access".

Coordinators only see the menu items they are allowed to use.

Update the school profile

  1. Click the person icon, then "Profile".
  2. Edit school name, campus, city, contact, phone, email or address.
  3. Click "Update Profile".

Only the school admin can edit. These details fill in your order forms.

See reports

  1. Click the person icon, then "Reports".
  2. Check orders, order value, papers made, staff and access date.

Accounts

Passwords, codes and settings

Reset a forgotten password

  1. On any sign-in screen, click "Forgot password?".
  2. Type your email and click "Send reset link".
  3. Email: open the link within 1 hour. Phone: type the 6-digit code you receive.
  4. Type a new password (at least 8 characters) twice and click "Save new password".

You can ask for a new email every 2 minutes.

Use a code sent to your phone

  1. Wait for the SMS or WhatsApp message with a 6-digit code.
  2. Type the code in "6-digit code" and click "Confirm".
  3. No code? Click "Send a new code".

A code works for 10 minutes. You can get 3 codes per hour.

Confirm your email

  1. Open the email "Confirm your EAST Education account".
  2. Click "Confirm email", then "Confirm my email".
  3. Link expired? Click "Send a new confirmation link".

Switch light or dark view

  1. Click the moon or sun button in the top bar.
  2. Your choice is remembered on all EAST websites in this browser.

Account locked?

  1. After 5 wrong passwords or PINs, sign-in is locked for 15 minutes.
  2. Wait 15 minutes, or reset your password.

Still need help? Use the Feedback button or contact EAST. Contact EAST

School Portal User Guide | EAST Education